CBTS delivers a broad span of managed IT, cloud, security, and communications — backed by a large footprint and Cincinnati Bell lineage. If you're a mid-market-plus org that wants to consolidate managed IT, cloud, security, and comms under one provider rather than stitch together point vendors, CBTS is the buy-don't-build option with the operational scale to back it.
CBTS is a breadth play. Where a specialist MSP goes deep on one platform, CBTS spans managed IT, cloud, security, and communications — and the Cincinnati Bell lineage means there's telco-grade infrastructure and scale behind the communications side specifically. For a buyer who wants fewer vendor relationships and is comfortable trading specialist depth for one-provider consolidation, that breadth is the value. The honest tradeoff: breadth providers rarely lead on any single capability.
You want managed IT, cloud, security, and comms under one provider rather than stitching together separate specialists.
If voice and connectivity matter alongside IT, the Cincinnati Bell telco lineage gives CBTS a genuine edge there.
If you want a full-stack MSP with deeper application and cloud-native chops, Synoptek may map better. Worth comparing.
If you want a lean managed-IT relationship without the comms breadth, Dataprise's shape fits differently. Brief that instead.